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Understanding Australia’s Right to Disconnect Laws: What Employers Need to Know

Australia’s Right to Disconnect laws have recently come into effect, granting employees the legal right to ignore work-related communications outside of working hours. As an employer, it’s essential to understand these laws and their impact on your business and employees. In this blog post, we’ll explore the key aspects of the right to disconnect and provide practical guidance.

What Is the Right to Disconnect?

The right to disconnect means that employees can refuse to monitor, read, or respond to contact from their employer or other work-related parties (such as clients or the public) outside their regular working hours. This includes communication via calls, emails, texts, social media, and messaging services1.

Who Does It Apply To?

The new laws apply to all Australian businesses with over 15 employees. Small businesses will be subject to these provisions starting from August 26, 20252.

What Employers Need to Know

  1. Reasonable Refusal: Employees have the right to refuse contact unless it is deemed unreasonable. Managers can still reach out after hours, but employees are not obligated to respond unless it’s reasonable to do so. The Fair Work Commission will determine the reasonableness of refusals1.
  2. Factors to Consider:
    • Reason for Contact: Consider why the contact is necessary.
    • Disruption: Evaluate how disruptive the contact is to the employee.
    • Compensation: Assess whether the employee is compensated for being available outside regular hours.
    • Role and Responsibilities: Take into account the employee’s role and level of responsibility.
    • Personal Circumstances: Consider family and caring and other responsibilities2.
  3. Penalties: Employers who continuously contact employees outside work hours without a valid reason could face fines of up to $18,0001.
  4. Dispute Resolution: Address disputes at the workplace level. If unresolved, seek assistance from the Fair Work Commission1.

As an employer, respecting the right to disconnect promotes work-life balance and employee well-being. Communicate expectations clearly, consider reasonableness, and foster a supportive work environment. By doing so, you’ll navigate these new laws effectively and maintain a positive workplace culture.

Remember, compliance with the right to disconnect benefits both your employees and your business. To explore more about Australia’s right to disconnect laws and access legally accurate information, we recommend visiting the Fair Work Ombudsman’s official page. There, you’ll find detailed resources and guidelines related to this topic.


1: Source 2: Fair Work Ombudsman