="FAQs

FAQs

Have questions about our recruitment process or your application? Need some tips for formatting your resume or how to prepare for your upcoming job interview? We’ve listed some answers to a selection of our most common enquiries:

  • What should I include in my resume and/or cover letter?

    We’ve included a webinar recording of the essential items to include (and what not to include) on your resume and cover letter. You can check out this Candidate Care program here.

  • How many pages should my resume have?

    Between 2-4 pages is ideal.

  • Should I include a photo on my resume?

    We recommend that you don’t include any photos. For more information on what to include (and what not to include) in your resume and cover letter, click here.

  • What format would you like my application to be in?

    Microsoft Word is our preferred format.

  • Do I need to apply for all of your advertised jobs separately?

    It is best to apply for the different jobs advertised with a cover letter appropriate to each role, or to call the consultant to express interest in the position.

  • What happens after I’ve applied for a job?

    All applications will be acknowledged by email within one business day.

  • What should I do if I don’t receive an acknowledgement of my application?

    First, check your junk mail or spam folder. If you haven’t received an acknowledgement within one business day, contact us via email on apply@windsor-group.com.au or call (07) 3211 0001.

  • How do I make an enquiry about my application?

    You can get in touch with us via email on apply@windsor-group.com.au or speak to us on (07) 3211 0001.

  • How often should I call to check in about job opportunities?

    Keep your consultant up to date of your availability as it changes, and check in every couple of weeks, or when you see an opportunity advertised that you would like to be considered for.

  • I haven’t heard anything back from my application, what should I do?

    First, check your junk mail or spam folder. If you haven’t heard from us by the timeframe on the acknowledgement email, contact us via email on apply@windsor-group.com.au or call (07) 3211 0001.

  • Do you use computer software to review applications?

    No, all applications are reviewed by a recruiter here at Windsor Group.

  • How will applications be assessed?

    Applications will be assessed according to the information and responses provided.

  • What happens to my details after I’ve applied for a job?

    As part of the application process, your details will be kept on our protected Windsor Group database for quick and easy access by our other Consultants. They’re perfectly safe and will never be sent out to anyone without your express permission. If you’re not happy for this to occur, simply email us at admin@windsor-group.com.au

  • Do my referees have to be direct reports?

    Ideally, yes, however, if this is not possible, someone you have worked closely with could be sufficient.

  • How recent do my referees need to be?

    The more recent the better! Ideally, one referee from each of your last 2 roles.

  • When do you contact referees?

    We will always seek your permission before contacting referees and this generally only occurs after we meet and interview you.

  • What is Windsor Group’s recruitment process?

    All applications will be assessed and those best qualified will be contacted by phone. Short-listed candidates will have video and/or face-to-face interviews, reference and background checks. Successful candidates will then be appointed to the relevant position.

  • How should I prepare for an interview?

    We’ve provided a breakdown of how to best prepare for a job interview, including: what to wear, how to answer behavioural based questions, how to manage your online presence, and more. Click here for more information.

  • What makes Windsor Group different to other recruitment agencies?

    At Windsor Group, we are renowned for our candidate care. Our Windsor Group Consultants stay close to our candidates to continuously advise on progress (via email and phone) of what they can expect and when that is expected to happen. We also will invite you to receive newsletters and information on professional development and networking events/webinars.

  • Can I submit my resume to be considered for future opportunities?

    Yes. You can register your details with Windsor Group here. Your details will be added to our database and we will contact you when suitable positions arise.

  • How can I be notified of new job opportunities?

    You can sign-up to receive our Job Alerts here.

  • I’m interested in temporary and contract work. How can I become a Windsor Group Temp?

    At Windsor Group, we take the time to help our candidates find rewarding, flexible temporary and contract work. You can find information on becoming a Temp here.

Can’t find the answer you’re looking for?

Get in touch with us today!