="How

How Recruitment Agencies Work: A Behind-the-Scenes Look

Five candidates sat on chairs waiting to interview

When most people think of recruitment agencies, they imagine companies hiring staff. But did you know that recruitment agencies also work directly with job seekers to help them find meaningful, fulfilling roles?

Whether you’re actively job hunting or just curious about your options, partnering with a recruitment agency can open doors you didn’t even know existed. Here’s how it works – from the candidate’s perspective.


What Is a Recruitment Agency?

A recruitment agency acts as a bridge between employers and job seekers. While businesses engage agencies to find the right talent, candidates benefit from expert guidance, access to hidden job markets, and personalised support throughout the job search process.

At Windsor Group, we have over 25 years of experience in placing professionals in purpose-driven roles. We take you seriously as a valued individual and do everything we can to use recruitment to change your life for the better.


How We Help Candidates

Recruitment agencies aren’t just matchmakers. Here’s what we offer candidates:

  • Resume and Application Support
    We help polish your resume and tailor your applications to stand out in competitive markets.
  • Interview Preparation
    From mock interviews to confidence-building tips, we ensure you’re ready to impress.
  • Access to Unlisted Roles
    Many of our job listings aren’t advertised publicly. Working with us gives you access to exclusive opportunities.
  • Reverse Marketing
    If you’re a standout candidate, we proactively pitch your profile to employers—even if they haven’t listed a role yet.
  • Ongoing Career Advice
    Whether you’re between jobs or planning your next move, we’re here to guide you.

Your Journey With Us

Here’s what to expect when you register with Windsor Group:

  1. Initial Consultation
    We get to know you – your experience, goals, and values.
  2. Profile Building
    We help refine your resume and LinkedIn presence.
  3. Matching Process
    Our consultants identify roles that align with your skills and aspirations.
  4. Support and Feedback
    We stay in touch throughout the process, offering updates and advice.

Common Misconceptions

Let’s clear up a few myths:

  • “Do I have to pay?”
    No. Our services are free for candidates. Employers cover the recruitment costs.
  • “Are agencies only for temp work?”
    Not at all. We place candidates in permanent, contract, and temporary roles.
  • “Will I get lost in the system?”
    Not with us. At Windsor Group every candidate matters and we take candidate care very seriously.

Why Work With Windsor Group

We’re not just recruiters – we’re career partners. Our consultants are experts in their fields, and we’re proud to support Brisbane’s nonprofit, corporate, and government sectors with integrity, empathy, and professionalism.

Whether you’re looking for your next executive support role or exploring opportunities in the nonprofit space, we’re here to help.


Enjoyed this article? Discover more stories like this on our LinkedIn and website, or give us a call today on (07) 3211 0001 to find out more about our services!