Be the trusted support and operational expert who helps people turn housing into home, creating security, dignity, and hope for those who need it most.
- Brisbane City location with easy access to public transport
- Full-time role with tools of the trade
- Make a real impact – guide tenancy sustainability and service excellence
- Competitive salary + super + salary packaging
Imagine a role where every action you take helps someone feel safe, secure and supported. A home is more than bricks and mortar – it’s the anchor for stability, dignity and hope. This purpose-driven, tenant-focused, not-for-profit social enterprise provides long-term housing to individuals and families experiencing financial and social disadvantage. With a growing portfolio and a bold vision for the future, they are operating with a dynamic, high-performing team.
As a Senior Community Housing Officer, you’ll play a vital role in sustaining tenancies, supporting your team and ensuring compliance with housing legislation and organisational standards.
This position is dynamic and hands-on. Your day could include reviewing rent eligibility, conducting property inspections, troubleshooting complex tenancy issues and ensuring accurate data management across systems like Chintaro and Microsoft Office. You’ll work closely with the Operations Manager and collaborate with government agencies, support services and regulatory bodies to deliver housing solutions and uphold best practice.
Success in this role requires more than technical know-how. It calls for resilience, cultural awareness, and a genuine desire to help. You’ll need to balance compassion with consistency, think critically under pressure and act confidently within policy and legislation. Your ability to mentor through example and contribute to a positive team culture will set you apart.
You’ll enjoy access to tools of the trade, flexible work options and a supportive team environment that values collaboration and care. Beyond that, you’ll have the chance to influence service delivery and contribute to a growing organisation committed to housing security and community wellbeing.
You’ll bring proven experience in tenancy or property management, a thorough understanding of the Residential Tenancies Act, community or social housing service delivery policies, strong administrative and data accuracy skills and the ability to navigate complex situations with empathy, professionalism, cultural awareness and resilience.
If you’re ready to bring heart and make a tangible impact, apply now and help us build more than housing – help create communities where everyone belongs!
To be considered for this role, please forward your cover letter and resume in word format quoting reference number GCSCHO to apply@windsor-group.com.au or contact Gabriella Cirillo on 07 3211 0001.
Windsor Group is committed to equal employment opportunities and providing a safe, inclusive and supportive workplace where individuals and diversity are encouraged. Windsor Group provides expert advice, HR services, executive search and recruitment services for executive, permanent and temporary/contract roles across commercial, government and nonprofit sectors.
