OPERATIONS MANAGER – AGED CARE
Draw on your aged care strengths & expertise to make decisions, maintain standards & influence the planned growth of this thriving multi-site, aged care provider.
- Nationally growing well-resourced aged care provider currently across Queensland
- Extensive experience in aged care management
- Significant package
Take your place in a respected, well-supported, valued team of aged care experts
This is a for-profit enterprise that for 50+ years has provided residential aged care and independent retirement living options for older Australians in South East Queensland. Presently undergoing planned and sustained growth, this organisation is poised to expand its operations into southern states in the foreseeable future.
This full-time – but necessarily flexible role – is with the aged care division and oversees the work done by the Facility Managers on 15 geographically diverse sites. It’s a position that’s become available thanks to the company’s ability to recognise talent and promote from within. And that of course is a win-win situation – a great opening for you with a supervisor who knows the role from top to bottom.
With everything running and growing smoothly, teams that have been thoughtfully constructed to play to their strengths and expertise and expansion on the near horizon, this is a great time to join this company.
Bringing business (or similar) qualifications, it’s expected that you have a significant understanding of residential aged care, knowledge of its associated regulations, and extensive HR management experience across multi sites and services.
A strong grasp on performance management principles means you’re able to promote smooth systematic consistency across the board but also be appropriately flexible when it comes to understanding and working with the inherent differences in each facility.
Astute business acumen and shrewd financial skills give you the ability to access, analyse and report on financial outcomes attached to each of the 15+ facilities owned by this burgeoning business. And your communications skills are such that you can do this in such as way as to connect with even the most ‘non-financial’ in your audience.
An accomplished leader, you accept accountability and responsibility, stand behind your decisions, participate constructively with your teams, meet deadlines and remain calm and cooperative under pressure. Skilled in the preparation of well researched, articulate reports and submissions, your excellent communications abilities have earned you a fine reputation as a confident presenter, speaker and advocate.
Driven to achieve KPIs set by your Manager and the Board, you have a flexible, professional approach along with the skill to work autonomously and influentially within a team environment.
But, the final decider will be your warm and engaging presence, your ability to listen and respond and to always keep the wellbeing of your customers right at the heart of everything you do.
To be considered for this role, please forward your cover letter and your resume in WORD format quoting reference number NMOPAC-Web to firstname.lastname@example.org or contact Nicola Manson on 07 3211 0001.