Have you got a support work background and strong administrative skills? This is an exciting temp opportunity.
- Part-time, 3 days per week for 2 months
- Brisbane City or Wooloowin location
- Rare senior admin opportunity for an experienced support worker
Are you an experienced administrative professional with outstanding organisational skills and a passion for supporting people? Our client is seeking a high-performing Senior Administrator to join their Support Coordination team to assist in delivering exceptional service to children and families within the NDIS.
This is an exciting opportunity to step into a meaningful role where your ability to problem-solve, communicate clearly, and manage competing priorities will make a real impact on the lives of the families we support.
Why You’ll Love This Role
- Work with a mission‑driven, supportive team
- Make a real difference to children and families living with disability
- Enjoy autonomy, variety, and opportunities to contribute to service improvement
- Immediate start available
What You’ll Do
As a key support to the Support Coordination function, you’ll keep things running smoothly by:
- Acting as the first point of contact for participants and families by managing calls, emails, and triage with warmth and professionalism
- Coordinating client allocation, ensuring enquiries and tasks land with the right practitioners
- Managing concerns and complaints with confidence and empathy
- Performing data cleansing and system updates to maintain accurate and compliant records
- Providing broad administrative support across the team to enhance workflow
- Working closely with Support Coordinators and team leaders to identify priorities and maintain efficient processes
About You
You’re an organised, solutions-focused senior administrator who thrives in a busy, people‑focused environment.
Required
- Strong senior‑level administrative background
- Exceptional customer service and communication skills
- Confident handling complex or sensitive conversations
- Excellent problem‑solving and time‑management skills
- High attention to detail and ability to work independently
- NDIS Worker Screening Card (mandatory)
Highly Desirable
- Experience in disability, community services, or NDIS environments
- Knowledge of NDIS processes and terminology
- Experience in Support Coordination or similar frontline service roles
To be considered for this role, please forward your cover letter and your resume in WORD format quoting reference number HJSADM to apply@windsor-group.com.au or contact Haylee Jack on 07 3211 0001.
Windsor Group is committed to equal employment opportunities and providing a safe, inclusive and supportive workplace where individuals and diversity are encouraged. Windsor Group provides expert advice, HR services, executive search and recruitment services for executive, permanent and temporary/contract roles across commercial, government and nonprofit sectors.
